Mobility Scooter Domestic & International Shipping Information

We ship internationally from the continental United States to Australia*, Canada, Hawaii, Puerto Rico, and the UK.  

Please note, we only ship the SmartScoot to Australia. The HandyScoot is available through our distributor at www.HandyScoot.com.au.

  • Expedited rates available upon request – call (855-726-6866 x 1).
  • Don’t see your country? Contact Us for more information.
  • The lithium-ion battery is classified as dangerous goods and may not be able to be accepted by all countries.
  • International Orders will take up to 48 hours to process.
  • Tracking will be sent on day of shipment directly from the carrier.
  • Signature will be required for delivery.
  • Tax, Duty and Brokerage (where applicable) to be paid by the customer.
  • *Lithium-ion batteries are considered dangerous goods for international orders and must be shipped separately from the scooter itself.
Price (USD)

Shipping Costs

Continental US

FREE

Continental Canada

FREE

Austraila*

$700

Hawaii

$300

Puerto Rico

$300

United Kingdom

$500

* SPECIAL NOTE FOR SHIPPING TO AUSTRALIA
Before placing an order, please Contact Us with your full address so we can confirm delivery to your location.

Shipping to Australia

Shipping to Western and South AU: The SmartScoot’s lithium-ion battery is considered dangerous goods and cannot be delivered by FedEx to Western or South AU. However, it can be shipped and delivered by DHL. Your scooter will be shipped by FedEx and your battery by DHL.

Shipping to Queensland, NSW and Victoria: We can ship to key cities and in most cases to outlying areas via FedEx. In some cases, we may have to ship the battery to the FedEx Service Centers located at the Melbourne, Brisbane and Sydney airports for customer pick up. Or we may be able to ship via DHL to a home address of pick up at the local post office.

Here are some helpful links to apply for an import license:

The SmartScoot is classified as a motorized wheelchair for import purposes.

https://infrastructure.gov.au/vehicles/imports/import_options/orneao.aspx

https://vis.infrastructure.gov.au/_layouts/VISBranding/VISLogin.aspx